1. Use of This Site

By using our website, you confirm you are of legal age in your jurisdiction or have parental consent. You agree not to use our site or services for any unlawful purpose or to violate any laws. Any breach of these Terms will result in termination of services.

2. Store Platform

Our eCommerce platform is provided by WooCommerce, allowing us to securely sell MRCOOL products and services online. All credit card transactions are encrypted. We do not store card data.

3. Products & Services

Products are available online and may have limited quantities. Images and colors may appear differently on your screen. We reserve the right to limit sales or discontinue products at any time. All systems must be installed by a licensed professional per MRCOOL and EPA guidelines, unless otherwise marked “DIY”.

Disclaimer: We do not guarantee sizing or system selection. Any recommendations are general and should not replace consultation with a qualified HVAC professional.

4. Orders & Billing

We reserve the right to cancel or limit orders that appear to be placed by resellers or violate our policies. You agree to provide accurate and up-to-date account and billing information for all purchases.

5. Pricing & Availability

Prices are subject to change without notice. We may modify or discontinue services at any time without liability.

6. Accuracy of Information

While we aim to provide accurate content, we are not responsible for outdated or incorrect information. It is your responsibility to verify product specifications and availability.

7. User Content

By submitting reviews, suggestions, or feedback, you grant us permission to use, modify, or distribute this content without restriction. We reserve the right to remove content we deem inappropriate.

8. Third-Party Tools & Links

We may offer tools or link to third-party services “as is” without warranties. We are not responsible for third-party sites or their content. Use them at your own risk.

9. Prohibited Uses

You may not use our site to violate laws, infringe on rights, transmit malware, harass others, or interfere with site security. We may terminate access for violations.

10. Warranty & Liability

All products and services are provided “as is” without warranties, express or implied. bCOOL shall not be liable for any direct or indirect damages arising from use of our site or products. In jurisdictions where limitations aren’t allowed, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify and hold bCOOL and its affiliates harmless from any claims or damages arising from your breach of these Terms or misuse of our site.

12. EPA Notice

Federal law prohibits the unauthorized handling of refrigerants. All MRCOOL systems must be installed by a licensed professional, unless otherwise marked as “DIY”. Purchaser assumes all responsibility for proper installation per applicable codes.

13. Governing Law

These Terms are governed by the laws of the United States.

14. Contact

Questions? Contact us at sales@bcoolusa.com